Scammers pretending to be Vinted
New scam to watch for
Fake "your account is compromised" messages from Vinted members
The message arrives in the Vinted app from a member account, not from Vinted itself. It says your account has been compromised or that suspicious activity has been detected, and asks you to click a link to fix it.
The link opens a member profile that poses as Vinted. It is not Vinted. It asks for personal information to "verify" your account and may ask for more details to share. The account behind it may be a fake set up to trick people, or a genuine member account that has been hacked. Either way, the request is the scam.
Catherine's video on this scam.
What to do: do not click the link, reply, or enter any details. Report the message and the profile using the Report option, or through Report a member or listing. If you are worried about your account, log in to Vinted yourself or use the Contact us button on the phishing help page.
If you have already clicked or shared details: change your Vinted password, turn on 2-step verification, and check Settings, then Security, for login activity. Vinted's hacked account guidance covers these steps. If you have shared bank or card details, contact your bank straight away and report it to Report Fraud.
If you've just been banned, fake "recovery services" on TikTok, Facebook and WhatsApp will find you within days. They ask for ID, bank details or an upfront fee. Every one is a scam.
- Vinted never DMs you on any social platform, and never phones.
- Real Vinted support only writes from an
@vinted.co.ukaddress. gmail, outlook, hotmail or lookalike domains are always fake. - Vinted never charges you to get your account back. No reactivation, verification or compensation fee exists.
- Known impersonators: TikTok @vinted.delivery.team, Facebook group 1265502111991456, and the email vintedsupport@gmail.com. Do not reply, do not click links, screenshot and delete.
Reporting phishing emails
Forward the email to phishing@vinted.com, the address Vinted's own help page gives for this. For anything else, use the Contact us button on Vinted's phishing help page. Genuine Vinted emails come from an address ending in @vinted.co.uk.
Watch Catherine's TikTok on how to spot these scams: @catherinewarrilow on TikTok
Vinted scams on Facebook
Scammers are messaging people directly on Facebook, pretending to be from Vinted. They say they can get your account back for a fee. Once you engage, they ask for personal details, then payment. Vinted never does this, and it never charges to restore an account.
The Facebook group facebook.com/groups/1265502111991456 is one of the known impersonators. Accounts in its comments have been posting links and a fake support email, vintedsupportcarehelpmanagetea@gmail.com. One member who clicked a link said they were phoned and lost £300. Do not use that address or click those links. If you have joined the group, leave it. If you answered its participation questions, you can remove the personal information you shared. Open the group, go to Participation questions and type over your phone number or email address with something else. This stops those answers sitting in the group, but anyone who has already seen them may have kept a copy, so change your passwords and be wary of any messages asking for money or details.
Catherine's video on how to spot these scams.
Screenshots from the group, captured October 2026: the group page, its participation questions, a member post about losing £300, and a fake support email posted in the comments. Names are removed from member posts.