In their own words: given back, with an apology
Real lines from the Sad Vinted Faces survey where Vinted eventually admitted the ban was a mistake and restored the account.
"After around 3 weeks they unbanned me. They took full responsibility for it being a mistake."
"After manual review, Vinted restored my account and apologised, confirming it was a mistake on their side."
"Vinted responded saying that this was an accident on their end and gave me my account back."
"After weeks of chasing them I did get my account back with an apology message."
"It took nearly 4 weeks to get my account back and the response was: sorry, we made a mistake."
"Eventually appealed and they confirmed the ban before admitting to a mistake a week later and received my account back."
All quotes anonymised, drawn from the live Sad Vinted Faces survey corpus. Real wins after real pressure.
Was your Vinted account restored because of this campaign?
Tap the button, tick which actions got you your account back, submit. Adds you to the counter above and helps the campaign track what actually works. Anonymous — no name, no username, nothing identifying.
One submission per person, limited to once per device.
Restored accounts by day
Each dot is one day. Height is the number of users who tapped "Yes — add me to the count" on that day. Updates live as more people confirm.
What this page is for
Since the Sad Vinted Faces survey passed 5,000 responses and hit The Times, The i Paper, BBC News and ITV This Morning, thousands of Vinted users have started filing formal complaints, Subject Access Requests, chargebacks and Letters Before Claim, many with the templates on this site. When accounts are reinstated as a result of that pressure, we want to log it publicly. It matters. It shows that speaking up together works.
The counter above tracks the confirmed number. The tick-boxes when you submit tell the campaign which routes are actually getting people their accounts back.
Stories will appear here as they come in
Every time someone taps the green button and ticks the actions that got their account back, that pattern feeds directly into what the campaign puts to Vinted, the ICO and Trading Standards. If you want your story shared publicly (with as much or as little detail as you're comfortable with), email camwarrilow@gmail.com and Catherine will get in touch.